Privacy Policy

1. Data Collection
Personal data is collected when using the website, creating an account, placing an order, or contacting customer support. The scope of collected information may include contact details, order and payment information, account-related data, communication history, and technical data such as IP address or device information.

2. Use of Personal Data
The collected data is processed for the following purposes:

  • Processing orders, payments, returns, and refunds
  • Communication regarding orders or customer support
  • Maintaining and improving the functionality of the website
  • Fulfilling legal obligations
  • Preventing abuse and unauthorized activities

3. Legal Basis for Data Processing
Personal data is processed to the extent necessary for the performance of a contract, compliance with legal obligations, protection of legitimate business interests, or based on user consent where required.

4. Payments
Payment transactions are handled by external payment service providers. Payment card details and other sensitive financial information are not stored directly by the website operator.

5. Platform and Third-Party Services
The website operates on an e-commerce platform that processes personal data on behalf of the store in accordance with its own data protection policies and security procedures.

6. Cookies and Similar Technologies
The website uses cookies and other tracking technologies to ensure proper operation, analyze traffic, and maintain functionality. Users can manage cookie settings through their web browser configuration.

7. Data Sharing
Personal data may be shared only to the extent necessary to provide services, including:

  • Platform providers and technology partners
  • Payment service providers and fraud prevention systems
  • Logistics operators and courier companies
  • Public or regulatory authorities when required by law

Personal data is not sold or transferred to third parties for commercial purposes. When data is transferred outside the country, appropriate data protection safeguards are applied.

8. Data Retention
Personal data is retained only for as long as necessary to fulfill operational, legal, or administrative purposes. After this period, data is deleted or anonymized.

9. User Rights
Users have the right to:

  • Access their personal data
  • Correct inaccurate information
  • Request deletion of data
  • Restrict processing or object to it
  • Data portability
  • Withdraw consent for data processing if it was the legal basis

10. Data Security
Appropriate technical and organizational measures have been implemented to protect personal data against unauthorized access, loss, or misuse. Despite these measures, complete data security cannot be guaranteed.

11. Changes to the Privacy Policy
This Privacy Policy may be updated to reflect legal or operational changes. The current version is published on the website and becomes effective upon its publication.